Privacy Policy
RFE Oil & Gas (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal data of our users and visitors. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you visit or interact with our website, rfeoilgas.com.
We take the responsibility of handling your personal data seriously and adhere to the highest standards of data protection in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), the California Consumer Privacy Act of 2018 (“CCPA”), and other applicable data protection laws.
1. Introduction: Our Commitment to Privacy
We respect your right to privacy and strive to maintain the transparency, integrity, and security of your personal information. Our processing of personal data is guided by principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all visitors, users, and others who access or use rfeoilgas.com. RFE Oil & Gas is the controller and responsible for your personal data collected through the website. For any questions regarding this Policy or your data, please contact us at [email protected].
3. Categories of Personal Data We Collect
We collect various types of personal data, categorized as follows:
a) Usage Data
Information such as your IP address, browser type and version, time zone setting, pages visited, time spent on pages, interaction details, and referring website addresses.
b) Account Data
When creating or updating an account, we may collect your full name, email address, mailing address, phone number, and other identification details.
c) Profile Data
Includes your interests, preferences, purchase history, product engagement, and behavioral insights based on your interaction with rfeoilgas.com.
d) Communication Data
Records of your correspondence with us, including inquiries, support tickets, complaints, feedback, and communication history.
e) Technical Data
Details about the device you use, operating system, hardware model, browser plugins, screen resolution, and other system configurations.
f) Transaction Data
Includes billing details, payment information (excluding full credit card numbers), delivery addresses, order history, and related logistics data.
g) Preference Data
Any consent you’ve given for emails, marketing communications, product recommendations, and selected areas of interest.
4. Legal Bases for Data Processing
We process your personal data only when there is a lawful basis to do so. These include:
– Consent: Where you have given clear permission for us to process your data for a specific purpose.
– Contract: Where processing is necessary for the performance of a contract to which you are a party.
– Legal Obligation: Where processing is required to comply with legal or regulatory obligations.
– Legitimate Interest: Where processing is necessary for our business purposes, provided this interest is not overridden by your rights and freedoms.
5. Your Data Protection Rights
Under applicable data privacy laws, you have the following rights:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may ask us to correct or complete personal data that is inaccurate or incomplete.
– Right to Erasure: You may request that your personal data be deleted in certain circumstances.
– Right to Restriction: You may request that we temporarily suspend the processing of your personal data.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format for transmission to another controller.
– Right to Object: You have the right to object to processing based on legitimate interests or direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement a comprehensive suite of technical and organizational security measures to protect your data, including:
– End-to-end encryption where appropriate
– Secure server infrastructures with firewalls and intrusion detection
– Access control protocols to limit data access to authorized personnel only
– Regular backups to ensure data recoverability
– Confidentiality agreements and data protection training for staff
While we do our utmost to protect your data, no system can guarantee 100% security and you should take reasonable measures to secure your own devices and connections.
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), such transfers will only occur where adequate safeguards are in place, such as EU Standard Contractual Clauses or equivalent mechanisms compliant with applicable laws. Users in California and other jurisdictions may be assured that any cross-border data transfers are made in accordance with local privacy requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements:
– Account and Profile Data: Retained until your account is closed or 24 months of inactivity.
– Transaction and Payment Data: Retained for up to 7 years for legal compliance.
– Usage, Technical, and Communication Data: Retention for up to 26 months for analytics and operational diagnostics.
– Marketing Preferences: Retained until you withdraw your consent or unsubscribe.
9. Cookie Policy
We use cookies and similar tracking technologies on rfeoilgas.com for various purposes including:
– Essential Cookies: Required for the operation and functionality of the website.
– Functional Cookies: Enable enhanced functionality and personalization.
– Analytics Cookies: Help us understand user behavior and site performance.
– Performance Cookies: Support improvements and optimization of website speed and responsiveness.
These cookies may be first-party or third-party, and we ensure that third-party providers comply with relevant privacy laws.
10. Cookie Management and Compliance
Upon your first visit, a cookie banner provides options to manage your preferences in compliance with GDPR and CCPA requirements. You can change your cookie settings at any time by adjusting your browser preferences or using our cookie consent tool.
California residents may opt out of data “sales” using a Do Not Sell My Personal Information link, where applicable. We do not knowingly sell personal data in the traditional sense under CCPA definitions.
11. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect data from individuals below this age threshold. If you believe that a child has provided us with personal data, please contact us at [email protected] and we will take prompt action to delete such information.
12. Policy Updates and User Notifications
We may revise this Privacy Policy from time to time to comply with legal updates or operational changes. Substantive changes will be communicated via our website or by direct communication, where appropriate. You are encouraged to review this Policy periodically to remain informed of our current practices.
13. Contact Us
For any inquiries, concerns, or exercise of your privacy rights, please contact us via:
Email: [email protected]
Website: https://rfeoilgas.com
We are committed to protecting your privacy and ensuring full compliance with international data protection frameworks. Should you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us for prompt support.